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Reservation system maintenance notice

Thank you for always using Super Hotel.

Due to maintenance of our reservation system, the following services will be unavailable at the date and time below: New reservations, reservation confirmation/change/cancellation, member registration, lottery game, point exchange voucher registration, and cashback at our stores.

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Wednesday, June 10, 2026, 1:00 AM to 5:00 AM

Affected: Reservation system (Web/Official App)

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We apologize for any inconvenience this may cause and appreciate your understanding.

Notice of Closure of Saitama/Omiya Station West Exit

Thank you very much for your continued patronage of Super Hotel Saitama Omiya Station West Exit.

Since our grand opening in July 2006, we have had the pleasure of welcoming many guests. However, due to the expiration of our fixed-term lease agreement, our hotel will be permanently closing on Saturday, October 31, 2026.

Please note that the final check-in date will be Friday, October 23, 2026.

(Guests may stay until 10:00 AM on Saturday, October 24.)

After this date, we will no longer be able to accommodate overnight stays due to the removal of hotel facilities and equipment.

All of our staff would like to express our deepest gratitude for your continued support over the years.

We will continue to welcome you with the same heartfelt hospitality until our closure, and we kindly ask for your continued support until the very end.

Additionally, there are six other Super Hotel locations in Saitama Prefecture: Saitama Kawagoe, Saitama Honjo Natural Hot Spring, Saitama Wakoshi Station, Saitama Kasukabe Station Natural Hot Spring, Saitama Kuki, and Premier Saitama Omiya Station East Exit. We would be delighted if you would consider staying at these locations when visiting the area.

[Warning] Beware of emails pretending to be from Super Hotel

Thank you for your continued patronage of Super Hotel.

We have recently received information that fraudulent messages (spoofed emails) have been received that lead to phishing sites disguised as our hotel.

If you see such a message, please do not click on any URLs or attachments included in the message.

Also, when logging in, please access the official website or official app in your browser, rather than using links in emails.

If you have any questions, please contact the respective hotels.