Thank you for your continued patronage of Super Hotel.
The Customer Service Center and Points Call Center will be closed during the following period.
We apologize for any inconvenience caused and appreciate your understanding and cooperation.
<Year-end and New Year's Holiday Closure Period>
Saturday, December 27, 2025 - Sunday, January 4, 2026
Thank you for always using Super Hotel.
In the official app 3.5.6 (iOS/Android), there is a "PIN number" displayed on the screen.
This is not currently available, but we are planning to add a function soon that will send the PIN number to the app when you check in using the app.
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Participating stores as of December 2025: Premier Aso Kumamoto Airport, Osaka Natural Hot Springs
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We will gradually expand the number of stores, so please wait a little longer.
Thank you for always using Super Hotel.
We experienced an issue today that made it difficult to connect to the official reservation site and official app, but this was resolved around 2:00 p.m.
You can now use the site normally.
We apologize for any inconvenience or concern caused.
We hope you will continue to use our official reservation system.