SUPER HOTEL
Kumamoto Yatsushiro

SUPER HOTEL Kumamoto Yatsushiro

We are currently receiving a large number of inquiries via email. We are responding to them in the order they are received, so please understand that it may take some time to receive a reply. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

We extend our deepest sympathies to all those affected by the earthquake that struck Kumamoto on Tuesday, July 28, 2026. Our group operates hotels in Kumamoto Prefecture, and since immediately after the earthquake, we have prioritized ensuring the safety of our guests and employees. At this time, no injuries or injuries to guests or employees have been confirmed.

Currently, Super Hotel Kumamoto Yatsushiro will be closed for the time being. We will announce the reopening date on this website once we have a clearer picture of the reopening date, based on safety checks and the recovery situation.

Due to the closure, all reservations until Saturday, August 15, 2026 will be cancelled.
We sincerely apologize for the great inconvenience and concern this has caused to our guests who have made reservations.

Furthermore, in order to prioritize the safety of our guests, we have temporarily suspended accepting new reservations. Cancellations of reservations up to Monday, August 31 will be accepted free of charge. Please proceed with your reservation through the reservation website you used to make your booking. We will announce the resumption of reservation acceptance on this website once we have assessed the situation. Please note that we are currently prioritizing on-site support and are unable to respond to telephone inquiries. We apologize for any inconvenience this may cause and appreciate your understanding. We will continue to prioritize the safety of our customers and employees, and as a business operating in Kumamoto, we will work together with the local community towards a swift recovery and reconstruction. Super Hotel Kumamoto Yatsushiro General Manager