SUPER HOTEL

History of Super Hotel Group Companies

year 1890
  • Yamashige Shoten, a textile product trading firm, is established in the Semba district of Osaka.
創業
year 1970
  • The Group launches management of Single Mansions (condominiums).
year 1990
  • Hotel Lynx opens in Minamata, Kumamoto Prefecture.
year 1995
  • The Group launches a nursing business.
year 1996
  • Super Hotel Hakata, the first hotel in the Super Hotel chain, opens in Fukuoka.
year 2005
  • The Quality Assurance Refund System is launched.
year 2007
  • Customer Counseling Section is established.
  • The Group receives the Fuji Sankei Business Eye Award.
year 2008
  • The Group receives the Kansai Management Quality Award (Innovation Award).
関西経営品質賞イノベーション賞
year 2009
  • The Group receives the Japan Quality Award.
  • Super Hotel Lohas JR Nara Eki, the first hotel in the Lohas chain, opens.
  • The Group begins a+C18 Carbon Offset system for carbon dioxide, for individuals who make reservations through the official website.
  • The Group is ranked first in 2009 JCSI (Japanese version of customer satisfaction index).
  • The Group is ranked first in the 2009 J. D. Power Asia-Pacific Hotel Guest Satisfaction Ranking (Below 9,000 Yen per Night Category).
The Group receives the Japan Quality Award.The Group receives the Japan Quality Award.
The Group receives the Kansai Management Quality Award (Innovation Award).
Lohas NaraLohas Nara
Carbon Offset CampaignCarbon Offset Campaign
year 2010
  • The Group is ranked first in the hotel industry in 2010 JCSI (Japanese version of customer satisfaction index).
  • The Group is commended by the Environment Minister for its activities to prevent global warming in 2010.
  • The Group’s activity is selected by the Ministry of Environment as a Carbon Offset Model Project.
  • The Group is ranked first in the 2010 Oricon Customer Satisfaction CS Ranking (Business Hotel Category).
year 2011
  • The Group is certified as an Eco First Company by the Ministry of Environment.
  • The Group is ranked first in the 2011 J. D. Power Asia-Pacific Hotel Guest Satisfaction Ranking (Below 9,000 Yen per Night Category).
  • The Super Hotel is featured in “Cambria Palace” (a TV program aired by TV Tokyo and affiliated stations.
  • The Super Hotel is featured in “Gacchiri Monday!!” (a TV program aired by TBS and affiliated stations).
  • Super Hotel Gotemba Building II opens as the 100th hotel of the chain.
The Group is certified as an Eco First Company.The Group is certified as an Eco First Company.
The Group is ranked first in the J. D. Power Customer Satisfaction Ranking.The Group is ranked first in the J. D. Power Customer Satisfaction Ranking.
year 2012
  • Chikaramizu, original mineral water C26offered by Super Hotel, receives Monde Selection’s Golden Prize.
  • The 1st Super Hotel Grand Prix customer service competition) is held.
  • Ryosuke Yamamoto, the Group’s Chairman, receives the Best Father Award.
  • Development Bank of Japan’s “DBJ Environmental Ranking”
Super Hotel Grand PrixSuper Hotel Grand Prix
Best Father AwardBest Father Award
DBJ Environmental RankingDBJ Environmental Ranking
year 2013
  • The Group launches solar power generation business in Iga, Mie Prefecture.
  • Super Hotel Lohas Tokyo-eki Yaesu Chuo-guchi, the second hotel in the Lohas chain, opens.
Photovoltaic generationPhotovoltaic generation
Lohas Tokyo-eki Yaesu Chuo-guchiLohas Tokyo-eki Yaesu Chuo-guchi
year 2014
  • The Group is ranked first in the hotel industry in 2014 JCSI (Japanese version of customer satisfaction index).
  • Two overseas shop Hanoi Old Quarter opened
year 2015
  • In BS Japan "Nikkei plus 10", super hotel televising
  • Fiscal year 2015 J.D. Power The Asian Pacific Hotel guest degree of satisfaction No.1 (less than 9000 yen for one night, section).
  • Fiscal year 2015 Japanese management quality prize (large-scale section) winning a prize