what's new

Super Hotel Osaka Tennoji and Super Hotel Kyoto Karasuma Gojo will be closed on the following dates.

[Closing date and time]---------------------------------

Super Hotel Osaka Tennoji: 2024 Tuesday, February 13, 2024

Super Hotel Kyoto Karasuma Gojo: Monday, February 19, 2024

---------------------- ---------------------

If you are staying after the above, please use a nearby store.

Customers who have already made reservations will be contacted at any time with instructions on canceling or rescheduling to another store.

List of stores: https://www.superhoteljapan.com/en/#hotels

We would like to express our sincere gratitude for the warm support we have received from our many customers and local residents over the years. Masu.

Thank you very much for your patronage over the years.

We would like to inform you about the start of the invoice system from October 2023.

Overseas sites (Booking.com, Agoda, Expedia, etc.) do not support eligible bills/receipts (invoices) in Japan.

Receipts from overseas sites cannot be used as invoices. If you require a receipt, please make a reservation from the official website.

Please note that if you make a reservation with advance payment, the hotel will not be able to issue a receipt.

Thank you very much for using our super hotels nationwide.

Super Hotel Osaka Natural Hot Springs, which was temporarily closed as a treatment facility for people with mild symptoms, has now resumed operations.

We would like to thank everyone for their understanding and cooperation during the closure.

In conjunction with the resumption of business, we will begin accepting reservations from Tuesday, October 10, 2023.

We would like to thank all of our customers, local communities, and stakeholders for their continued patronage and support.

Super Hotel Osaka Natural Hot Springs

Accommodation business resumption date: Wednesday, February 14, 2024

SPA business reopening date: February 15, 2024 (Thursday)

Thank you for always using the official app.

[Additional date: October 18, 2023]

The revised version of the official app 3.3.12 is now available for update on the store.

We apologize for the inconvenience, but please update to the latest version .

Currently, we have confirmed an issue where some display problems occur in the iOS version of the app.

(Depends on the model.)

--------------------------

Example: The reservation button is hidden on the right side of the screen. Only a portion of the screen is displayed and it is difficult to press.

Some parts of the display are hidden and cannot be seen. (Point history, etc.)

--------------------------

We are applying for a revised version to the app store, so it will be available soon. It is expected that this will be resolved with an update.

If you are unable to press the button, please use the browser version until the update

.

We apologize for any inconvenience caused.

Information regarding the start of provision of the revised version of the application will be added here.

Thank you for always using Super Hotel.

In the accommodation reservation information management system provided by Booking.com, which we use, we have confirmed information that there is a possibility that messages that guide you to phishing sites may be delivered from Booking.com. Masu.

It is said that a message with a text and a QR code attached asking you to confirm and authenticate your card information will be delivered, so if you receive such an email, please access the URL or QR code Please be careful not to read the code.

If you see such a message, please contact Booking.com or the store.

June 15, 2023 Super Hotel Premier Sendai Kokubuncho Natural Hot Spring opens!

We will hold an event prior to the opening.

[Instagram Live]

From May 25th 21:15

Sendai sightseeing information, gourmet information, hotel facilities and service introduction will be distributed live!

We will also carry out a gift project for free accommodation tickets by lottery from live distribution viewers on the day.

Please watch the live and get a free accommodation ticket.

* The number of free accommodation tickets won will change according to the number of likes on the official Twitter . Please support us.

------------------------------------

[Premier Sendai Kokubuncho Natural Hot Spring Large Preview】

May 27th (Sat) 13:00-17:00, May 28th (Sun) 10:00-16:00

You can see the rooms, lounge, and public bath.

In addition, on the day of the event, you can enjoy the Super Hotel's specialty "Freshly baked bread" and "Welcome bar (soft drinks only)".

* We also offer special deals only for private viewings, such as free breakfast if you make a reservation at the private viewing!

-----------------------------------

Thanks for your participation We'll be expecting you.

Due to maintenance of the point system, the service will be suspended from 1:00 a.m. to 5:00 a.m. on Monday, April 8, 2023.

While the service is suspended, you will not be able to check points on My Page, use vouchers, or handle points at stores.

Please note that the stop time may vary. We apologize for any inconvenience this may cause to our customers, but thank you for your understanding.

Thank you very much for using Super Hotels nationwide.

The Super Hotel Osaka Natural Hot Springs, which has been closed for some time, will cease operating as a lodging facility as of April 25, 2023.

Due to the renovation and replacement of equipment in the building, we will extend the closure for the time being.

Once the reopening is decided, we will inform you again on the official website.

*The same measures will be taken for outpatient use of the hot spring public bath.

We apologize for the long wait,

but we appreciate your understanding and cooperation.

Thank you very much for using Super Hotels nationwide.

The Super Hotel Nara Yamatokoriyama, which was temporarily closed as a sanatorium for mildly ill patients, has decided to reopen.

We would like to ask for the continued patronage and support of our customers, local communities, and related parties.

\ nSuper Hotel Nara/Yamatokoriyama

Reopening date May 16, 2023 (Tuesday) ~

Thank you for using Super Hotel.

We regret to inform you that the Customer Service Office and Point Call Center will be closed during the following period.

Period

From Saturday, April 29, 2023 to Sunday, May 7, 2023

We apologize for the inconvenience, but we appreciate your understanding.

\ nCustomer Service Office/Point Call Center URL

Thank you for your patronage of Super Hotel.

On March 20, 2023, around 11:00 am to 11:30 am, it was difficult to connect to the hotel reservation page, and

it was difficult to make a reservation.

[Postscript: 1:00 PM] Currently resolved.

We apologize for any inconvenience caused.

---------------------------------------

*This campaign ends on February 15, 2023 It ended in a day.

---------------------------------------

Always stay at Super Hotel Thank you for using our service.

During the period from January 16, 2023 to February 15, 2023, we will give bonus points (500 points) in addition to regular points to guests who have booked and stayed using the official app. I'll enjoy having this.

* Customers who have already earned bonus points in the previous campaign are not eligible. Please note.

Click here for details

Important notice

Dear customers

Thank you for always using Super Hotel.

Due to the effects of heavy snow, frozen roads, traffic restrictions, etc.

As a result, we may be unable to accept courier service or shipping services at the hotel, or change the breakfast content.

We apologize for any inconvenience, but we appreciate your understanding and cooperation.

-------------------------------------------

*This campaign is The application deadline is January 31, 2023.

Thank you very much for your many applications.

We will contact the winners around mid-February to the email address used when applying.

-------------------------------------------

Always Thank you for using Super Hotel.

To commemorate the award of "JD Power" Hotel Guest Satisfaction for 8 consecutive years * No. 1 "<Economy Hotel Category>", [88 people! Thank you campaign] will be held.

We have prepared luxurious prizes such as smart light projector "Aladdin Vase" and nationwide free accommodation coupons (1 set of 2). We will wait for the application of everybody.

-----------------------------------------

Application period: Until 23:59 on January 31, 2023

How to apply: Apply using the special form from the banner in the official app

--------------------- --------------------

[The app can be downloaded for free from each store. ]

*If the campaign banner is not displayed on the top screen of the app, please upgrade the app.

*If the campaign banner is not displayed after automatic update, please restart the app once. (The latest app is iOS(3.3.6)/Android(3.3.3))

Super Hotel Takaoka Ekiminami will be closed after the stay on Saturday, April 29, 2023 (check-out on April 30).

For accommodation after April 30th, please use a store in the Hokuriku region.

\ nSuper Hotel Toyama/Imizu

Super Hotel Premier Kanazawa Eki East Exit \ nSuper Hotel Ishikawa/Nomi Negami Smart Interchange \ nSuper Hotel Echizen/Takefu

We have had many customers over the years, including local residents. I would like to express my sincere gratitude for the warm support from

Thank you very much for your patronage.

Thank you very much for using Super Hotels nationwide.

The Super Hotel Beppu Ekimae Branch, which was temporarily closed as a sanatorium for mildly ill patients, will now reopen.

We would like to ask for the continued patronage and support of our customers, local communities, and related parties.

\ nNatural Hot Spring Kannawa no Yu Super Hotel Beppu Ekimae

Reopening date December 1, 2022 (Thursday)